Twilight Chiens Logo Privacy Policy for Twilight Chiens

Effective date: 20 May 2026
Website: https://www.twilightchiens.com
Business name: Twilight – Retirement Home for Dogs
Registered association number: W2420001328
Address: 62 route St Priest des Fougères, La Peyzie, St Paul La Roche, 24800, France
Phone: 0033 (0)6 89 25 44 06
Email: info@twilightchiens.com
Contact persons: Leeanne and Michael Whitley

1. Who we are

Twilight Chiens is a retirement home for dogs. Dogs living with us have no other owners; we are their permanent caregivers. This privacy policy explains how we handle personal data when you contact us, donate, or use our website.

2. What personal data we collect and why

a) When you email us
If you send an email to info@twilightchiens.com (e.g., to ask about our services, share information, or request anything), we collect:
– Your name and email address
– Any other information you voluntarily provide (e.g., your dog’s name, message)

Purpose: To respond to your inquiry.

b) When you donate via check or direct funds transfer
If you send a donation by check or bank/wire transfer, we keep for tax and accounting purposes:
– Donor name and address
– Donation amount and date
– Any reference information you provide

Purpose: To comply with French tax and association accounting requirements (legal obligation).

c) PayPal donations
If you donate via our PayPal button, you are redirected to PayPal’s website. We do not receive or store your personal data from PayPal. Please see PayPal’s own privacy policy.

d) Dogs’ names and photos
We keep the names and photos of dogs living at Twilight for identification, care, and memorial purposes.

e) Website security and spam protection (Wordfence & Akismet)
To protect our website from attacks, hackers, and spam, we use two security plugins: Wordfence and Akismet. These plugins may automatically collect and process:

  • Your IP address
  • Browser type and user agent
  • Timestamp of your visit
  • Comment or form submission content (for spam filtering)
  • Referring website (where you came from)

Purpose: To secure our website against malicious activity and prevent spam comments or form submissions. This is necessary for our legitimate interest in running a secure website (GDPR Article 6(1)(f)).

Data transfers: Wordfence is operated by Defiant, Inc., a company based in the United States. Your IP address may be transferred to the US for security analysis. Akismet is operated by Automattic, Inc., also based in the United States. For more information, see:

3. How long we keep data

Email inquiries: Deleted after 1–2 years, unless they lead to an ongoing relationship or legal/administrative need.
Donor records (checks/transfers): Kept for as long as required by French tax and association laws (typically 10 years).
Dog names and photos: Kept indefinitely as part of the dog’s history at Twilight.
Security and spam data (Wordfence/Akismet): Data is retained automatically by these plugins. Wordfence keeps security logs for up to 30 days. Akismet keeps spam submission data for up to 15 days. For exact retention periods, please refer to their respective privacy policies linked above.

4. Who has access

Only Leeanne and Michael Whitley (the operators of Twilight) have access to stored personal data. We do not share or sell your data to any third party, except as described above for Wordfence and Akismet (which process data on our behalf as data processors).

5. Your rights (GDPR)

Because you may be located in the European Union, you have the right to:
– Ask what personal data we hold about you
– Request correction or deletion
– Withdraw consent (where applicable)
– Lodge a complaint with the CNIL (French data protection authority)

To exercise these rights, contact us at: info@twilightchiens.com

Note regarding security data: If you request deletion of your personal data, please be aware that certain security logs (e.g., IP addresses flagged for malicious activity) may be retained for security purposes even after your request. We will inform you if this applies.

6. Data security

We store data on password-protected devices and email accounts. We do not use any automated customer databases. Our website uses the Wordfence firewall and security scanner to protect against data breaches and unauthorized access.

7. Changes to this policy

If we add a contact form or embed videos in the future, we will update this policy. We also review this policy regularly to reflect any changes in our security plugins or data processing activities.